Training Viewlets

About Viewlets

Viewlet technology provides a way to illustrate the steps needed to accomplish common tasks with your computer. The viewlets must be viewed on a computer display running at or above 1024 x 768 resolution. Macromedia flash software is required. You can download and install this free from Macromedia.

For a more complete list of Frequently Asked Questions, please see FastInfo (Find Answers), and search for your answers by using key words.

Corporate Time

Installation/Setup Download and install the Corporate Time client.

Email Client Setup

Outlook Express 6 Configure Outlook Express 6 to work with UNM mail servers
Outlook 2000 Configure Outlook 2000 to work with UNM mail servers
Outlook 2003 Configure Outlook 2003 to work with UNM mail servers

Email SMTP Authentication

Outlook Express 6 Configure Outlook Express 6 to use SMTP Authentication
Outlook 2002/2003 Configure Outlook 2002/2003 to use SMTP Authentication
Eudora 6.1 Configure Eudora to use SMTP Authentication
PINE Configure PINE to use SMTP Authentication
Netscape Configure Netscape to use SMTP Authentication

FastInfo

Search Private Area How to search private knowledge in the UNM knowledge base, FastInfo (http://fastinfo.unm.edu)

Microsoft Office

Mail Merge Using Word and Excel to create labels, form letters, email campaigns

Utilities/General

Secure FTP Install Installing the SSH secure shell (Telnet equivalent) and Secure FTP application. SSH software including Secure FTP can be downloaded from our download site)
Secure FTP Use Secure FTP to publish a website.
Using Briefcase Easy file sharing/file storage on the web - access your files through any web browser anywhere.
Change File Security Using the UNIX CHMOD command for web pages/files
Create a Thawte® Certificate Create a free certificate to allow you to encrypt AIM chat sessions
Add Cert to AIM How to add a certificate to AIM

WebMail

Set up FROM address Configure webmail to use your email address as the FROM address
Adding a Signature Add a signature block that will be sent with each email
Adding Mailboxes Webmail uses the terms Mailbox and sub-Mailbox to refer to additional areas to store emails. (Other email programs may use the more familiar terms of folder and sub-folder). This training video shows you how to create extra mailboxes/sub-mailboxes to store your emails.
Copy/Move Emails Copying and moving emails between mailboxes/sub-mailboxes.
Search Mailbox Searching a mailbox for text across all fields in your email. Also, how to search for text in a specific field (for example, the FROM: field).
Add Attachments How to add attachments in webmail
View Attachments How to view attachments in webmail
Saving Sent Mail Storing a copy of emails you have sent
Display Headers Displaying full headers for a message. You may be asked to do this to help us trouble-shoot problems with email delivery.
Delete A Mailbox Deleting mailboxes/sub-mailboxes that you no longer need.
Display # of Messages Changing the number of messages displayed in your inbox
Address Book Working with your address book (Contacts Mailbox) when composing messages
Adding a Contact How to work with the Contacts Mailbox; how to add a new contact
Add Group Contact Add Groups in your contacts mailbox; managing groups of addresses
Edit a Contact Change a contact in your contacts mailbox
Search For Contact Search for a contact in your contacts mailbox
Forwarding Mail You can set forwarding so that all your UNM mail is sent to your AOL, Yahoo, or other address
Set Vacation Message A vacation message sends an automatic reply to every message you receive
Filtering SPAM Adding your own filter for SPAM to your inbox
Filtering by FROM: Address Filing emails automatically, based on FROM address or other email header fields.
Filtering by Subject Filter your mail by subject line.
   
 
© 2003 University of New Mexico